At Armuai, we take pride in our curated selection of women’s clothing. We understand that sometimes a product may not fit or be as expected, and we’re here to help.
- Return Window: Products can be returned within 20 days of the purchase date.
- Item Condition: Returned items must be:
- Unused, unworn, and in the same condition that you received them.
- In their original packaging with all tags intact.
- Exemptions: Unfortunately, some items cannot be returned. This includes:
- Sale items
- Intimate garments
- Gift cards
How to Return
- Contact Us: Begin the process by emailing us at [email protected]. Please provide your order number and reason for the return.
- Packing: Ensure that the item is packed securely, preferably in the original packaging.
- Shipping: Once we receive your return request, we will provide instructions on where and how to ship your return.
- Processing Time: Once we receive and inspect the item, we’ll notify you about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days.
- Shipping Costs: Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
For any further questions or clarifications on our return policy, please contact us at [email protected]. We’re here to assist you!